With the popularity of check in apps for business, such as Greetly, it is now high time that you consider the idea of letting go of your receptionist if you have one in your front office. In the rest of this post, we will try to give you some compelling reasons on why a human receptionist is no longer needed and how its functions can be replaced by an innovative application.
It is Costing you Too Much
Having a receptionist in the office means that there is one more person who needs to be compensated for work that is done. If you have a long-term perspective, you will easily realize that it can take a significant toll on the finances of your business. With this, it is no longer surprising that one of the best cost-cutting measures in a business is to let go of the person manning the front office.
There are Inefficiencies
Have you noticed that the lobby or the receiving area is still always cramped with guests? Have you been receiving complaints from guests who were unsatisfied with how they were treated when they arrived? Have you seen the receptionist playing computer games or doing anything else unproductive? These are just some of the things that can make the receptionist ineffective in the job, providing you with legitimate reasons to fire him or her.
There is a Better Alternative
At the end of the day, the best reason to ditch your office receptionist is the fact that you have a better alternative. This exists in the form of digital sign in apps. When guests walk in, they will sign in using a tablet or a computer. After, their contact person will be immediately notified and a visitor badge will be issued. The photo and signature will also be retrieved. This is cheaper in the long run as against having an actual human do the things that can be done by an app.
Speaking of a digital receptionist as a better alternative, it will be effective in being able to set your business apart from the competition, provided that the other players are still stuck with a traditional human receptionist. It allows the business to establish a better image. You will be known as a tech-savvy organization, which will be a great way to spread the word about the business.
To add, a digital visitor sign-in app is better than a human receptionist because it is quicker, and hence, will provide guests with a better experience when they visit. This is because they can register in advance. Also, there is no need to manually write in a logbook and leave IDs in the reception as the process of checking in is already done electronically.
From the things that have been mentioned above, it should be apparent by now that a human receptionist is a luxury that your office does not need. Instead, become innovative and join the trend of using a digital receptionist as an alternative.